Description: How to Master Online Customer Service, Paperback by Harrison, Lisa, ISBN 1508422346, ISBN-13 9781508422341, Like New Used, Free shipping in the US This book contains all you need to know to design and put in place great online customer service standards for your social media and activities. These facts and tips, plus advice and guidance will help you create standards that will transform your online business. With the information in this book you will be able to:• Provide a level of customer service to match the needs of your online customers. • Develop organisational standards, policies and procedures for using social networks to provide customer service. • Implement standards, policies and procedures to address customer service problems while using social networks.• Provide administrative support within an organisation or support other individuals who have been delegated this responsibility.• Implement and plan team building activities to ensure customers’ needs and expectations are met.
Price: 12.19 USD
Location: Jessup, Maryland
End Time: 2024-12-05T16:21:40.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Book Title: How to Master Online Customer Service
Number of Pages: 72 Pages
Language: English
Publisher: CreateSpace
Item Height: 0.2 in
Publication Year: 2015
Topic: Workplace Culture
Genre: Business & Economics
Item Weight: 5.6 Oz
Item Length: 9 in
Author: Lisa Harrison
Item Width: 6 in
Book Series: Social Media Mastery Ser.
Format: Trade Paperback
